Data Privacy Policy

Effective Date: January 1, 2025

At My Speaking Score, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our website (www.myspeakingscore.com), you agree to the practices described below.

Our Privacy Promise

We recognize the importance of your personal information and are committed to safeguarding it. Here's what you can count on:

• No Unauthorized Access: We do not allow outside institutions or individuals to access your data without consent.

• No Selling or Trading: Your personal data will never be sold or traded to third parties.

• Purpose-Driven Use Only: We use your data solely to improve our services, score your responses, and help you reach your English proficiency goals.

What Data We Collect and Why

We collect only the data necessary to:

• Deliver personalized test-prep services.

• Score your spoken responses via ETS’s SpeechRater™ engine.

• Improve our feedback system, AI models, and training materials.

• Provide relevant features (e.g., progress tracking, goal setting).

• Enable limited social and advertising functionality (see below).

Examples of data collected:

• Name and email (for account management)

• Speech samples (for scoring)

• Usage data (e.g., page visits, clicks)

• Technical information (e.g., browser type, IP address)

Use of Data for AI Training

We may use anonymized user responses to train our internal AI models that support scoring, feedback, and new features. This helps us deliver more accurate and personalized feedback.

• Anonymization: All data used for AI is stripped of personally identifiable information (PII).

• Purpose: Improve feedback accuracy, fluency training, and scoring prediction.

• Opt-Out: You can opt out at any time by contacting us. Opting out may limit access to some features.

Use in Educational Materials

We may use anonymized user responses (spoken or written) in:

• Training videos

• Case studies

• Educational tutorials

All content is anonymized and used only to support learning and demonstration.

Opt-Out: Contact us to opt out. You’ll still be able to use our services.

Use in Academic Research

We may collaborate with research institutions or conduct internal studies in areas such as:

• Language learning

• Speech recognition

• Automated scoring

Key Protections:

• Full anonymization: We remove all PII (names, emails, IPs).

• No public audio sharing without your explicit written consent.

• Opt-Out: You may request not to be included in research at any time.

Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences.

• Improve user experience.

• Track usage for analytics and product improvement.

We also use limited data sharing with trusted partners in:

• Analytics (e.g., Google Analytics)

• Advertising (e.g., Reddit, Meta, Google Ads)

These partners may combine this with data you’ve provided to them or that they’ve collected independently to deliver more personalized experiences. You can manage your cookie preferences in your browser settings.

How We Protect Your Data

We implement strict security measures to prevent unauthorized access, including:

• SSL encryption

• Role-based access

• Data anonymization where applicable

• Staff training and NDAs

However, please note that no online transmission is 100% secure.

Legal Disclosures

We may disclose your information:

• If required by law or subpoena.

• To protect the safety of our users or the public.

• To enforce our Terms and Conditions.

Your Rights

Depending on your location (e.g., EU, California), you may have the right to:

• Access or export your personal data.

• Request deletion (“Right to be forgotten”).

• Withdraw consent or object to processing.

• File a complaint with a supervisory authority.

To request data deletion or exercise your rights, email us at hello@myspeakingscore.com.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site means you accept the new terms.

Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

John Healy
Founder, My Speaking Score
hello@myspeakingscore.com
⏱ We respond within 24 hours.

Our Commitment

We commit to:

• Following all applicable privacy laws (e.g., GDPR, CCPA).

• Collecting and processing only what’s needed.

• Giving users control over their data.

• Never disclosing data without consent or legal justification.

• Regularly reviewing our data practices to reduce risk.

Related article: Terms and conditions