Data Privacy Policy

Modified on Tue, 27 Aug at 2:29 AM

Your Privacy at My Speaking Score

At My Speaking Score, we take your privacy seriously and we protect it.

We recognize the importance of your personal information and are dedicated to treating it with the respect and protection it deserves. We anonymize all your data.

Here’s Our Promise:

No Unauthorized Access: Your personal data is off-limits to outside institutions, organizations, or individuals.
No Selling or Trading: We do not sell, trade, or otherwise transfer your personal data to outside parties.
Purpose-Driven Usage: The information we collect is used exclusively to enhance our services and provide insights into your English speaking abilities. We only share your speech samples with ETS and My Speaking Score personnel who are bound by non-disclosure agreements.
Anonymous Scoring: We do not share identifiable information (like your name or email) with ETS. Your speech samples are evaluated by ETS's SpeechRater scoring engine anonymously, ensuring your scores are returned securely to your account.
Strict Confidentiality: All individuals with access to your data are legally required to keep it confidential and secure, and to use it solely for the purpose of enhancing your experience with our service.

Why We Collect Your Data:

To offer personalized test-prep services.
To help you gauge your English speaking proficiency.
To train our AI and optimize our feedback delivery systems and training materials.

By analyzing how you use My Speaking Score, we're able to provide features that are relevant and personal to you, including integrating social media functionalities for more seamless sharing and interaction.

We share these insights with our trusted partners in social media, advertising, and analytics who combine this data with other information you've provided or that they've collected from your interactions with their services.

This collaborative approach helps us serve you better, making your online experience more efficient and personalized.

How We Share Your Information:

With ETS: Only your speech samples are shared for SpeechRater scoring.
For Quality Assurance: Your recordings are used solely to improve service quality.

Your Rights:

Data Deletion: If you wish to have your data removed from our system, please contact our support team (Submit a ticket).
Legal Disclosures: We may disclose your information as required by law or to ensure the safety of our users and the public.

We implement various security measures to protect your personal data. While we strive for the highest security, please note that no internet transmission is 100% secure 100% of the time.

Use of Data for AI Training:

At My Speaking Score, we continuously strive to improve our services, including the accuracy and effectiveness of our AI-driven tools. To achieve this, we may use anonymized user responses and speech samples to train and refine our AI models.

Data Anonymization: Before any data is used for AI training, it is stripped of personally identifiable information to ensure your privacy is protected.

Purpose: The primary purpose of using your responses is to enhance the performance and reliability of our AI technologies, enabling us to provide more accurate feedback and better services tailored to your needs.

Opt-Out: If you prefer not to have your responses used for AI training, you may opt out by sending us a request. Opting out may affect your ability to use all of our services.

Use of User Responses in Training Materials:

At My Speaking Score, we are committed to providing high-quality training and educational resources. To help achieve this, we may use anonymized or non-identifiable user responses (including speech samples and written content) in our training videos and educational materials.

Data Anonymization: Before including any user responses in our training materials, we anonymize the data to ensure that no personally identifiable information is disclosed.
Purpose: The primary purpose of using these responses is to demonstrate common scenarios, provide real-world examples, and enhance the learning experience for all users.
Consent: By using our services, you agree that your anonymized responses may be used for these purposes. If you prefer not to have your responses used in this way, you may opt out by sending us a request. Opting out will not affect your ability to use our services.

Contact Us:

If you have concerns about our data privacy practices, don’t hesitate to contact us. We promise a response within 12 hours.

A Formal Commitment to Data Privacy:

My Speaking Score is steadfast in our commitment to safeguarding the privacy and security of our users' personal data. We comply with all applicable laws and regulations, including GDPR, and adopt stringent measures to protect against unauthorized access or data breaches. We are transparent in our data processing practices, ensuring our users have control over their personal information.

In conclusion, we affirm the following:

Adherence to data protection laws and regulations.
Collection and processing of data only as necessary for our services and training materials.
Implementation of robust security measures.
Respect for users' rights regarding their personal data.
Non-disclosure of personal data to third parties without consent or lawful requirement.
Regular assessments to mitigate privacy risks.
Clear communication about our data processing an AI training activities.

Sincerely,

John Healy

Founder of My Speaking Score

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Related article: Terms and conditions