Can't see your OTP in your email?
What to do now
- Check spam/junk folder: Look for the OTP email in these folders.
- Search all email folders: Use the search function to locate the email from My Speaking Score or search for "Your OTP"
- Disable filters temporarily: Turn off strict filters to ensure the OTP email isn't redirected elsewhere.
- Contact us and we'll fix it: Reach out to Mishaal at mishaal@myspeakingscore.com for fast friendly help.
Why OTP Emails Go Missing
- Spam filters: Strict filters can divert OTP emails to the spam or junk folder.
- Delivery delays: Occasionally, emails, including OTPs, can experience delays in delivery.
- Folder organization: Check other folders like Promotions or Updates where OTPs might be sorted automatically.
Preventative Measures:
- Whitelist senders: Add trusted email addresses (including OTP providers) to your email client's whitelist or contacts.
- Double-check details: Ensure the correct email address is provided when requesting an OTP.
- Regularly check spam folders: Review the spam/junk folder periodically, even when not expecting an OTP.
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