Data Privacy Policy

Modified on Sun, 12 Feb 2023 at 08:12 AM

At My Speaking Score, we guard your data. 

We understand that your personal information is important and we are committed to respecting it and protecting it. 

No outside institution, organization, or individual has access to your data.

We do not sell, trade, or otherwise transfer to outside parties any of the personal data that we collect from you. 

The information we collect is used solely for the purpose of providing and improving our services and to help you gain insights into your English speaking skills. We share your speech samples only with ETS and My Speaking Score personnel who have signed a non-disclosure agreement. 

We do not pass any information about you (e.g. your name or email) to ETS. Your speech samples are scored by ETS's SpeechRater scoring engine anonymously and your score is returned securely to your account. 

Everyone who has access to your data is legally obligated to maintain the confidentiality and security of that information, and they are prohibited from using it for any other purpose other than to serve you better. For example, we regularly listen to responses to monitor audio output quality, page load speed, display details, and other user experience metrics that matter to our customers.

Why we collect your personal information

  • Provide you and others with personalized test-prep services
  • Help you understand your English speaking skills and scores


Sharing Information

  • With ETS: We only share your speech samples with ETS so we can give you a SpeechRater score
  • For Quality Assurance: All other uses of your speech recordings are for quality assurance purposes


We do not:

  • Sell or trade your personal information
  • Share your personal information with outside parties


Data Deletion:


Legal Disclosures:

  • We may disclose your information as required by law
  • To protect the safety and security of our users and the public
  • To enforce our Terms of Service


Security Measures:

  • My Speaking Score uses various security measures to protect the security of your personal information.
  • However, no data transmission over the internet can be guaranteed to be 100% secure


Contact Us:

  • If you have any questions or concerns about our data privacy practices or priorities, please feel free to contact us by opening a ticket and we will respond to you in less than 24 hours.


Note:

My Speaking Score uses sophisticated security measures and protocols to protect your personal information, including encryption and secure servers. 

Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure. 

If you have any questions or concerns about our data privacy practices, please feel free to contact us.


Related article: Terms and conditions




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