Data Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

My Speaking Score (“My Speaking Score,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you access or use www.myspeakingscore.com (the “Site”).

By using the Site, you agree to the practices described in this Privacy Policy.

1. Our privacy commitment

We are committed to responsible, limited, and transparent data use.

• We do not sell or trade personal data.

• We do not share user audio or scores with advertisers.

• We collect only what is necessary to operate and improve My Speaking Score.

• We use data solely to support TOEFL Speaking practice, scoring, and platform functionality.

2. Information we collect

We collect information necessary to provide speaking practice, scoring, and account services, including:

a. Account information

• Name

• Email address

• Account credentials

b. User submissions

• Audio recordings submitted for speaking tasks

• Related response metadata (task type, duration, timestamps)

c. Usage information

• Pages viewed

• Features used

• Interactions with the platform

d. Technical information

• Browser type

• Device information

• IP address

• Operating system

3. How we use your information

We use your information to:

• Create and manage your account

• Deliver TOEFL Speaking practice tasks

• Evaluate spoken responses using ETS’s licensed automated scoring technology

• Generate score estimates, category-level diagnostics, and progress tracking

• Improve scoring reliability, feedback quality, and platform performance

• Provide customer support and respond to inquiries

• Conduct limited analytics and performance measurement

We do not use your data for unrelated purposes.

4. Use of data for internal AI development

We may use anonymized user responses to improve internal systems related to:

• Scoring reliability

• Feedback quality

• Diagnostic reporting

• New platform features

Safeguards include:

• Removal of all personally identifiable information

• Use limited to My Speaking Score’s internal systems only

• No use of user content to train, fine-tune, or validate third-party AI systems or large language models

• No resale, licensing, or public release of user audio

You may opt out of this internal use at any time by contacting us. Opting out may limit certain improvement or diagnostic features.

5. Use in educational materials and research

Anonymized responses may be used in internal training materials, tutorials, demonstrations, or research related to language learning and automated scoring.

Safeguards include:

• Removal of all personally identifiable information

• No public sharing of audio without explicit written consent

• No use of identifiable content for marketing purposes

You may opt out of this use at any time without affecting your account access.

6. Cookies and tracking technologies

We use cookies and similar technologies to:

• Remember user preferences

• Improve site functionality

• Analyze platform usage

We may work with trusted analytics and advertising measurement partners (such as Google Analytics, Meta, and Reddit). These partners may collect general usage data such as page views or device information.

We do not share user audio recordings, spoken responses, or TOEFL Speaking scores with advertising partners.

You can manage cookie preferences through your browser settings.

7. Data security

We use reasonable, industry-standard safeguards to protect your information, including:

• SSL encryption

• Access controls

• Data minimization and anonymization where appropriate

• Staff training and confidentiality agreements

No system is completely secure, but we take reasonable steps to protect your data.

8. Legal disclosures

We may disclose information if required to:

• Comply with applicable law or legal process

• Protect user safety or platform integrity

• Enforce our Terms of Service

• Respond to lawful government requests

9. Your rights

Depending on your location, including under Canadian privacy law (PIPEDA), you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent or object to certain processing

• Request a copy of your information

Requests can be made by emailing help@myspeakingscore.com. We may need to verify your identity before fulfilling a request.

10. Data retention

We retain personal information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

You may request deletion of your account and associated data, subject to legal and operational requirements.

11. Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

12. Contact

For questions or concerns about privacy, contact:

John Healy
Founder, My Speaking Score
? help@myspeakingscore.com

Related: Terms and Conditions