Data Privacy Policy

At My Speaking Score, we guard your data. 

We understand that your personal information is important and we are committed to respecting it and protecting it. 

No outside institution, organization, or individual has access to your data.

We do not sell, trade, or otherwise transfer to outside parties any of the personal data that we collect from you. 

The information we collect is used solely for the purpose of providing and improving our services and to help you gain insights into your English speaking skills. We share your speech samples only with ETS and My Speaking Score personnel who have signed a non-disclosure agreement. 

We do not pass any information about you (e.g. your name or email) to ETS. Your speech samples are scored by ETS's SpeechRater scoring engine anonymously and your score is returned securely to your account. 

Everyone who has access to your data is legally obligated to maintain the confidentiality and security of that information, and they are prohibited from using it for any other purpose other than to serve you better. For example, we regularly listen to responses to monitor audio output quality, page load speed, display details, and other user experience metrics that matter to our customers.

Why we collect your personal information

• Provide you and others with personalized test-prep services
• Help you understand your English speaking skills and scores

Sharing Information

• With ETS: We only share your speech samples with ETS so we can give you a SpeechRater score
• For Quality Assurance: All other uses of your speech recordings are for quality assurance purposes

We do not:

• Sell or trade your personal information
• Share your personal information with outside parties

Data Deletion:

• If you want your data deleted from our system, please contact support

Legal Disclosures:

• We may disclose your information as required by law
• To protect the safety and security of our users and the public
• To enforce our Terms and Conditions (link below)

Security Measures:

• My Speaking Score uses various security measures to protect the security of your personal information.
• However, no data transmission over the internet can be guaranteed to be 100% secure

Contact Us:

• If you have any questions or concerns about our data privacy practices or priorities, please feel free to contact us by opening a ticket and we will respond to you in less than 24 hours.

Note:

My Speaking Score uses sophisticated security measures and protocols to protect your personal information, including encryption and secure servers. 

Despite these measures, no data transmission over the internet can be guaranteed to be 100% secure. 

If you have any questions or concerns about our data privacy practices, please feel free to contact us.

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Formal Data Privacy Attestation

My Speaking Score is committed to protecting the privacy and security of the personal data of our users. We understand the importance of privacy and data protection and take our obligations very seriously.

As such, we attest that:

1. We comply with all applicable data protection laws and regulations, including the EU General Data Protection Regulation (GDPR), and any other relevant data protection laws and regulations in the countries in which we operate.

2. We only collect and process personal data that is necessary to provide our services, and we do so in a transparent, respectful, and lawful manner.

3. We take appropriate technical and organizational measures to ensure that personal data is kept secure and protected against unauthorized access, accidental loss, or destruction.

4. We provide our users with the right to access, rectify, delete, and restrict the processing of their personal data, as well as the right to data portability.

5. We will not disclose or transfer personal data to third parties, except as required by law or with the explicit consent of the data subject.

6. We conduct regular data protection impact assessments to identify and mitigate any risks to the privacy and security of personal data.

7. We provide our users with clear and concise information about our data processing activities, including the purposes for which we collect and process personal data, the categories of personal data we collect, the legal basis for processing, and how long we retain personal data.

This attestation is made in good faith and is accurate to the best of our knowledge and belief.

Signed,

John Healy

Founder and CEO of My Speaking Score

January 1, 2023

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Related article: Terms and conditions